Frequently Asked Questions

We offer a wide range of hand-crafted and limited-edition props and collectibles, including movie and video games replicas, cosplay accessories, action figures, statues, etc. Each item is carefully designed and made with attention to detail.

Yes, most of our products are handmade, ensuring that each item is unique and of the highest quality. As our items are crafted by hand, there may be slight variations from one piece to another, making each collectible special.

Many of our products are limited edition, meaning only a certain number are produced. Once these items sell out, they may not be restocked. Be sure to grab your favorite collectibles before they’re gone!

Our international website currently supports PayPal as the sole payment method. Once your PayPal account is linked, you’re all set to complete your purchase. You can manage all your payment methods, including cards, bank info, and agreements, directly through your PayPal account.

Yes, we offer international shipping! Please note that shipping fees may vary depending on the destination, and additional taxes or customs duties may apply based on your country’s regulations..

Yes, shipping is included with every product, so there are no additional shipping fees at checkout (unless stated otherwise for international orders).

Shipping times vary based on your location. Domestic deliveries typically take 7 to 10 business days. For international orders, shipping may take longer depending on the destination.

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can use this tracking information to monitor the delivery status of your order.

Once an order is confirmed, we are unable to cancel or modify it due to the handmade nature of our products. Please ensure you’ve reviewed your order carefully before completing your purchase.

If your item arrives damaged, please contact our customer service team within 30 days of receiving your order. Provide photos of the damage, and we will assist you in resolving the issue as quickly as possible.

If you have any questions or need assistance, please feel free to contact our customer support team at info@wackoworkshop.com or through our contact form. We’re happy to help!

Currently, we are unable to accept phone calls. Please reach out to us via email at info@wackoworkshop.com, and we will respond promptly.

At the moment, we do not offer gift wrapping. However, all items are carefully packed to ensure they arrive in perfect condition. If you have special packaging requests, feel free to contact us, and we’ll do our best to accommodate.

We currently do not offer wholesale or bulk purchasing. However, if you’re interested in purchasing multiple items or have a special request, feel free to contact us for more details.

Our products are primarily designed for collectors and may not be suitable for young children due to small parts or delicate materials. Please check the product description for age recommendations and safety information.

We occasionally offer special promotions and discounts. Make sure to sign up for our newsletter or follow us on social media to stay updated on upcoming sales and exclusive offers.